Information technology and cybersecurity services do not vary dramatically between financial institutions and other types of businesses. However, regulatory burden, reliance on IT system uptime, core processor platforms, industry specific software, and service bureau vendors are unique to financial services. Go West IT’s skill and experience navigating the regulatory environment and platforms gives our customers a competitive advantage.
Go West IT is experienced in supporting regulated businesses. We have assisted with completing exam request, sat in exam meetings, and worked with customers on penetration test, audit, and exam responses.
Go West IT obtains a SOC 2, Type II audit on an annual basis. This independent third-party AICPA audit standard makes it easy for our regulated financial services customers to demonstrate to stakeholders, auditors, and examiners, that Go West IT has the appropriate policies, procedures, and controls for our service offerings and further that we have adhered to those controls throughout the one-year audit period.
Go West IT excels at hiring and developing IT talent so that you can rely on us to be ready when you need us. Our deep and wide pool of IT expertise and critical thinking skills is at your service through internal personnel changes, business expansion, platform changes, and in the event, you need incident response assistance.
Go West IT will provide routine documentation of service execution (patching, monitoring, alerting, and issue resolution) so that your business understands the value we bring and so that you can provide evidence of execution to stakeholders and third parties.
IT and financial services landscapes change constantly. Our customers count on Go West IT to adapt and evolve our IT services to help them stay ahead of the curve. You can rely on Go West To choose and vet the right IT solutions partners to keep your business safe and help position you to take advantage of the technology.
We know that attracting and keeping talent is hard. We also know that responsive, caring, and effective IT support will help your people be productive and happy. Our staff has the skillset and are chosen for their willingness and customer service skills to create a great IT support experience for your staff.
Financial institutions also have a greater need for tight identity management controls, change management controls, and financial institutions require documentation to demonstrate service execution to internal stakeholders, auditors, and examiners. Our Go Managed service plans are designed with financial regulations in mind, they provide the foundational IT and cybersecurity support needed to protect your organization from harm, and provide the peace of mind to seize opportunities.
The Go Managed | Proactive managed service plan combines the expertise of our IT professionals with software licensing and our powerful remote monitoring and management (RMM) platform to deliver the perfect IT support outcome for your business.
The Go Managed | Proactive Plus managed service plan, our most popular offering, builds upon our base Proactive plan by providing increase engagement and advanced detect and response services for devices and cloud environments.
The Go Managed | Comprehensive managed service plan is our all-inclusive support option, combining our managed services, security services, and support labor to provide your business with peace of mind that the Go West IT team is behind you.
Go West puts a strong emphasis on security, for both regulated and unregulated customers. It’s in our DNA to be obsessed with securing our clients’ infrastructures, whether on-premise, or in the cloud. Our Go Secured service plans are stand alone cybersecurity tools that be leveraged by any organization. Each offering can be used independently of our core managed services. These plans are popular as a co-managed solution for internal IT departments that are seeking assistance with cybersecurity services.