Your credentials can be phished, period.  If you think you’re above being phished, you’re wrong.  We all have weak moments and the criminals are really good at praying on our whims and emotions.  Trust me, you can be phished.  Don’t put so much pressure on yourself.  Implement multi-factor authentication (MFA) wherever possible to protect your accounts even if you are phished.  This is so important that we put together a video to show you how.  Watch this video.  Please just give us a call if you want help or want to discuss additional configuration options to ease implementation for your business.  We will be happy to help.

If you don’t know anything about Office 365 Multi-Factor Authentication please check out our blog and video from December 2017 for a complete overview https://www.gowestit.com/office-365-multi-factor-authentication.

 

 

Go West IT just completed our second annual SOC 2, Type 2 audit.   This is an expensive and time consuming process and it absolutely makes us better every single year.

SOC stands for Service Organization Controls and a Type 2 audit tests our use of and adherence to a defined set of controls over the course of a year.  We won’t receive our results in the form of a SOC audit report for another thirty days or so but I already know it was worth the expense and effort.  Go West IT learns something and improves each time we conduct an internal review, assessment, and our annual SOC audit.  These exercises make us better and in turn deliver greater value to our customers.

A SOC audit is a great way for your organization to get information about how your vendors and partners have designed controls for security, availability, confidentiality, processing integrity, and confidentiality or privacy.  The SOC report provides you with a list of the tested controls that are audited by a third party and lists out exceptions that were uncovered during the audit period.  It is a great way for you to validate the statements that most companies make about how they care for your information.

A SOC audit is no guarantee of security but it is a good indication that a business spends time and effort developing systems and controls to mitigate risk.

If you are a Go West IT customer and would like to see a copy of our SOC audit please just contact your Account Manager and we will make sure you get a copy of the report as soon as it is delivered.  Please contact me directly if you have questions about the SOC audit process or what controls Go West IT has implemented to protect our customers.

Last but not least, please spend a few minutes thinking about how your organization might improve by assessing risks and taking action to implement controls to mitigate risk.  Please just call Go West IT if you want help taking the first step.

Your business is vulnerable to cybercriminals, period. So, workforce security should be top of mind for you and your business.

Workforce security matters

The truth is that no business is fully “secure”. Rather, businesses assume various amounts of acceptable risk. Your responsibility is to figure out where your organization lies on the workforce security spectrum, how much cyber risk you are willing to comfortably assume, and continually act to reduce your risk to those levels.

We understand that most businesses, especially SMB’s, can’t and won’t do everything their IT provider may recommend. This is true for a myriad of reasons including operational efficiency, timing, focus on your core business, and of course budget considerations. We also believe that most businesses do not realize the amount of risk which they currently assume. If you did, you would likely already be doing more!

To this end, Go West IT has developed our “Top Ten Task to Mitigate Cyber Risk”

Review your workforce security posture with your current IT provider and discuss how to implement the next best thing you can do to reduce your risk (HINT: If you’ve done nothing to date, start with backups, patching, and multi-factor authentication). If you need help please give us a shout, our experts will help you recognize, plan, and take the steps to mitigate your risk.

Understand where you are today… know where you want to be tomorrow… build the roadmap to get you there. You can reduce your risk, get started today! Give us a call, email us, or contact our support. You can get secured today! You can check out more about our Go Managed Security Plans here. If you have any questions, please reach out to us.

David Lewien
President, Go West IT

Download the PDF: Top Ten Tasks to Mitigate Cyber Risk
303-795-2200
info@gowestit.com
www.gowestit.com

Go West is providing this security alert as a cautionary measure for users with a consumer grade router or network attached storage device at their home or small business.  Due to a recent malware attack known as VPNFilter, the FBI and US-CERT are encouraging users with home devices from Linksys, MikroTik, NetGear, TP-Link and QNAP to reboot the device.  Users should also ensure device firmware is up-to-date and change passwords on these devices.

What Is It
VPNFilter targets small home and office routers and network attached storage devices.  Once infected, the device allows criminals the ability to launch further attacks, collect personal website information, block network traffic, or they can render the device completely unusable.

Official US-CERT alert statement: https://www.us-cert.gov/ncas/alerts/TA18-145A

Manufacturers LinksysMikroTikNetgearQNAP and TP-Link have posted instructions for users to follow to update their device software.

How Does It Impact Me
There is very little risk associated with this malware attack for commercial organizations utilizing business grade devices.  However, it is vital that organizations be aware of the vulnerability for remote users connecting from a home office.  Those users are more likely to be using a consumer grade router and should follow the recommended procedures.

If you have concerns or questions regarding a potential consumer grade router at your business please reach out to Go West support at support@gowestit.com.

Go West IT is celebrating eight years in business this week.  We started with five employees and a handful of great customers.  Eight years later our team has grown to 27 team members and we are searching for the 28th.  Our customer base has grown into the hundreds and we still work with most of that original handful of customers.

Earlier this week I thanked our team members for their contributions to our continued growth and success.  We did not get here alone.  Our success to date results from countless relationships with vendors, consultants, mentors, and most of all a fantastic group of customers who value our services and routinely refer us to prospective customers.  Thank you all very, very much!

Our business, like those of our customers, has adapted quickly to the changing IT landscape.  Go West IT is a leading provider of Microsoft cloud offerings, cybersecurity solutions, and managed IT services to small and medium sized businesses.  We are one of the very few managed service providers of our size to obtain SOC 1-SSAE 18 Type II and SOC 2 audits that provide our regulated customers third party verification of the adequacy of and adherence to security and availability controls.  In 2017, Go West IT was recognized as the Microsoft US SMB West Region Azure Partner of the Year for our leadership in taking small businesses to the cloud.  Most importantly, our team members solve and prevent real problems for our business customers every single day.  We have been and will continue pushing forward to empower people, solve problems, and protect value.

Thank you all very much.  We are looking forward to the next eight years!

— David Lewien, President

I recall a time when IT professionals adopted the “if it’s not broken, don’t fix it” approach to patching. To be sure, there was a time when patching firmware and software might have introduced more problems. That time is long gone. Aggressive patching is the new normal. Gone too are the days when a diligent IT person might go around to all the computers, servers, firewalls, switches, and other network attached devices and get them patched. That manual approach is no longer feasible and adhering to a manual patching plan is foolish. The nature of the modern cybersecurity landscape requires a platform which identifies patches that are needed, facilitates automated patching, and provides reporting & alerting to uncover anomalies.

Look no further than the Intel chip security vulnerabilities (Meltdown & Spectre) publicized this first week of 2018 for evidence of this new norm. When Operating System patches are released to mitigate this newly divulged flaw it will be critical that the patches are applied as quickly as possible.

Go West IT offers managed service plans that utilize state of the art remote monitoring and management platforms designed to keep systems updated and rapidly apply patches when new vulnerabilities are divulged. Stand on our shoulders and use the systems we have already built to keep your business ahead of the curve. Please contact us today at 303.795.2200 or info@gowestit.com.

David Lewien – President