Managed IT Services for Business – Secure & Scalable Solutions

Go Managed

Our Go Managed service plans are designed to provide the foundational IT and cybersecurity support necessary to protect your organization from harm and provide peace of mind, empowering you to seize opportunities. Go Managed | Proactive is priced on a per-device basis and allows you to customize your plan by adding à la carte Go Secured services. Go Managed | Comprehensive is priced on a per-user basis and is a great option for businesses that require the entire suite of security services, as well as fixed pricing for end-user and system support. Discover which plan is right for your business.

Proactive

The Go Managed | Proactive managed service plan combines our powerful remote monitoring and management (RMM) platform with access to our highly experienced IT professionals to deliver an adaptive IT support model for your business.

Continuous device monitoring and alerting, including CPU, RAM, disk usage, connectivity, and more.
Automated operating system and third party software patching for Windows devices.
Managed next generation antivirus software.
Ongoing vulnerability management.
USB storage device controls.
Secure access to devices for Go West IT experts to provide remote support for your people and IT systems.

Full Features and Benefits

Comprehensive

The Go Managed | Comprehensive managed service plan is an all-inclusive support approach, combining managed services, security services, and monthly support labor. With full access to Go West IT services, platforms, and IT professionals, you are free to move your business forward with confidence.

Includes everything in Proactive
24/7 Service Desk and IT Engineer support labor is included.
Simulated phishing campaigns that identify phish prone users and train them to identify and report real-world phishing attempts.
A password management solution for your entire organization, including all necessary software licensing and ongoing support for the platform.
24/7 Service Desk level support labor included.
Assigned Account Manager and Primary Engineer.
Managed Endpoint Detection & Response with 24/7 Security Operations Center monitoring.
Robust email spam and phishing filtering solution.
Advanced security for Microsoft 365 or Google including data & email backup, login analysis, and sandbox detonation of links and attachments.
Quarterly and critical out-of-band network (firewall) and server firmware updates.

Full Features and Benefits

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Go Secured

Go West puts a strong emphasis on security, for both regulated and unregulated customers. It’s in our DNA to be obsessed with securing our clients’ infrastructures, whether on-premise, in the cloud, or both. Our Go Secured service plans are standalone cybersecurity services designed to support an existing IT environment. Each Go Secured service can be used independently or combined with our Go Managed | Proactive service to customize a solution that fits your unique needs. These plans are popular with internal IT departments that seek access to managed enterprise cybersecurity solutions.

VAULT

The Go Secured | Vault managed security service is a password management solution for your entire organization, including all necessary software licensing and ongoing support for the platform.

An encrypted vault where users store their credentials for an unlimited number of accounts.
Browser extensions aid users in creating, storing, and auto populating complex and unique passwords.
Access to password vaults from any device: mobile apps, desktop apps, and browser extensions.
Enforced Multi-Factor Authentication (MFA).
Help your users improve their credential hygiene, without seeing their credentials, by reviewing their Security Audit score

FULL FEATURES AND BENEFITS

CLOUD 365

The Go Secured | Cloud 365 managed security service provides a broad Microsoft 365 security suite that includes backups, increased mailbox protection and safeguards against malicious links and attachments throughout the Microsoft 365 platform.

Installation and on-going monitoring of a managed cloud backup platform for Microsoft 365 services, covering Exchange, OneDrive, SharePoint, and Teams.
Scanning of attachments in Microsoft 365 email, SharePoint, OneDrive, and Teams for malicious content and real-time blocking of malicious content.
Opening of links in a sandbox (safe) environment to scan for malicious content before allowing users to access the website.

FULL FEATURES AND BENEFITS

ADVANCED ENDPOINT

The Go Secured | Advanced Endpoint managed security service plan provides security layers designed to both defend devices against threats from taking place and advanced monitoring to catch threats early so action can be taken.

Managed antivirus, including deployment and ongoing antivirus maintenance.
Deployment of endpoint detection and response software (EDR)
24/7 Security Operations Center (SOC) monitoring
24/7 initial response to detected events
Endpoint monitoring on and off the company network

FULL FEATURES AND BENEFITS

PHISH

The Go Secured | Phish managed security service helps you identify your most phish prone users and reduces cyber risk through recurring testing and training.

Simulated phishing campaigns that identify phish prone users and train them to identify and report real-world phishing attempts.
Four Go West IT crafted phishing campaigns and up to two additional customized campaigns per year.
Phishing simulation results reporting.
Configuration and installation of an Outlook plugin that provides each Microsoft 365 user with one-click reporting to Go West of simulated phishing emails, proving they can recognize a real-world attack.