FOCUS

Go West is a dynamic IT partner focused on solving challenges, empowering people, and protecting livelihoods. We offer managed security services and IT services for all types of businesses.

Managed security services | Protect your business

PROTECT YOUR BUSINESS

Whether you are looking to outsource the management of your IT environment entirely or leverage additional technology and expertise to extend your existing IT department, Go West IT fills a vital role in the management of your IT infrastructure.

Combined with access to a growing team of highly skilled technical resources, Go West offers ongoing help desk support, IT consulting, and managed security services.

INSIGHT | MONITOR | MANAGE

Go West offers three levels of managed service plans providing a range of services and capabilities to meet the IT needs for businesses of all sizes. As more and more organizations continue to implement a remote work strategy, the importance of better management and control of user devices increases. Go West is here to help guide and support its customers so they may thrive in the new world.

Go Managed | Essential is the gateway into ongoing help desk/break fix support, IT consulting and strategy, and access to experienced technical professionals providing sage advice and project management to meet the needs of an organization navigating through a digital transformation.

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Go Managed | Proactive is our most popular managed service plan, the Proactive service provides increased security through the automated deployment and management of endpoint patching and updates. Through regular engagement, including scheduled health checks and IT business reviews, Go West routinely assesses and improves the overall health of the environment to ensure an organization

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Go Managed | Comprehensive is for organizations which require more consistency and control to manage monthly IT expenditures, the Comprehensive plan offers the inclusion of all help desk/break fix support labor as part of the monthly per device cost. Perfect for organizations with a less technical culture, the Comprehensive plan provides peace of mind that users can engage with Go West for any and all IT related issues while better managing monthly costs.

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DEFEND | EDUCATE | CONTROL

Targeting the protection of users and data, the Go Secured family of managed security services provide additional software, tools, and user training to increase the overall security posture of an organization. Safeguard your employees, strengthen controls, and reduce organizational risk through supplementary layers of protection.

The Go Secured | Vault managed security service is a password management solution for your entire organization, including all necessary software licensing and ongoing support for the platform.

The Problem

  • Users are expected to remember complex and unique passwords, but your business has not provided a secure tool to enable this behavior.
  • You have implemented a password policy, but you have no controls in place to ensure compliance.
  • Users reuse the same weak passwords over and over, saving passwords in easily compromised locations such as Word and Excel documents, Outlook Contacts, sticky notes, browsers, and personal online storage locations.
  • Cybercriminals actively seek to exploit vulnerabilities created by poor password hygiene and unsecured password storage solutions.

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The Go Secured | Phish managed security service helps you identify your most phish prone users and reduces cyber risk through recurring testing and training.

The Problem

  • Cyber criminals entice business users to divulge sensitive information like usernames and passwords through a constant barrage of phishing and social engineering attacks.
  • Credentials harvested through phishing attacks are used to carry out a wide range of financial crimes and data breaches including wire fraud, payables fraud, and ransomware attacks.
  • Despite the best of intentions, employees require constant testing and reminders to remain vigilant against these persistent threats.
  • Businesses lack the internal expertise and resources to provide constant phishing testing and training.
  • Traditional training platforms rely on outdated, prerecorded videos instead of modern content and delivery methods to meet your users at their technical levels.

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Go Secured | 365 managed security service provides a comprehensive Microsoft 365 protection suite that includes backups, simulated phishing training, and advanced protection against malicious links and attachments throughout the Microsoft 365 platform.

The Problem

  • Businesses rely on Microsoft 365 services for business- critical operations and criminal access to these systems has become the new frontier for cyber-attacks.
  • Businesses lack the skills, platforms, and resources to adequately address cyber risk related to Microsoft 365.
  • Inadvertent loss, malicious destruction, and ransoming of cloud data represents significant operational, financial, regulatory, and data privacy risk.
  • Cyber criminals entice business users to divulge sensitive information like usernames and passwords through a constant barrage of phishing attacks and social engineering.
  • Credentials harvested through phishing attacks are used to carry out a wide range of financial crimes and data breaches including wire fraud, payables fraud, and ransomware attacks.
  • Despite the best of intentions, employees require constant testing and reminders to remain vigilant against these persistent threats.

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Go Secured | Detect and Respond is an outsourced Security Operations Center (SOC) service offering from Go West IT, Detect & Respond monitors for and catches threats early, so you can thwart attacks before it’s too late.

The Problem

  • Cyber criminals are attacking small- and medium-sized businesses—and prevention is not enough.
  • Although vendors, partners, customers, employees, and regulatory agencies expect businesses to protect their systems and data, businesses cannot keep pace with the volume of emerging threats on their own.
  • Working from home makes it more difficult to monitor and detect events outside of the company network.
  • Cybercriminals often have access to systems for weeks or months before their presence is detected.

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