Tag Archive for: Managed IT Services

What is software patching?

Software patching is the process of applying updates to applications, operating systems, and firmware in order to fix security vulnerabilities, improve stability, and enhance performance. Think of it as preventive maintenance for your digital infrastructure. Just as you wouldn’t leave a broken lock on your office door, leaving software unpatched creates an open invitation for attackers.

Why is patching so critical for businesses in 2025?

In today’s threat landscape, patching has evolved from a simple IT task to a cornerstone of cybersecurity strategy. Attackers increasingly exploit vulnerabilities within days of disclosure. For small and mid-sized businesses, even one missed patch can lead to ransomware, data theft, or downtime that cripples operations.

The risks are real. As we noted in The Business Cost of Downtime: Planning for IT Resilience, the financial and reputational fallout of disruption far outweighs the effort of proactive patching.

What does a modern patching strategy include?

1. Prioritization based on risk

Not all patches are equal. Some fix minor bugs, while others close vulnerabilities already being weaponized. Businesses must prioritize updates by severity and potential impact. This is similar to the principles we discussed in The Hidden Risks of Ignoring Firmware Updates – overlooking “minor” updates can have major consequences.

2. Automation with oversight

Automated patch management tools reduce human error and keep systems current. But automation alone isn’t enough. Oversight through dashboards, reporting, and compliance checks ensures that critical updates don’t slip through the cracks.

3. Testing before deployment

While speed is important, so is stability. Smart businesses test updates in controlled environments before rolling them out across the organization to avoid interruptions to critical workflows.

4. Continuous monitoring and reporting

As Peter Drucker famously said:

“You can’t manage what you don’t measure.”

Monitoring patch compliance gives leaders visibility into where risks still exist. Reports highlight unpatched systems, helping businesses address gaps before they’re exploited.

5. Integration with resilience planning

Patching shouldn’t happen in isolation. When tied into business continuity plans and other safeguards like those we explored in Business Continuity & Backup in the Ransomware Era – – patching becomes part of a layered defense that helps organizations stay operational even when threats emerge.

What happens when patching is ignored?

History has shown that many major breaches trace back to unpatched systems. Delaying updates can expose businesses to avoidable risks, forcing them into reactive recovery mode, a far more expensive and disruptive approach.

From updates to strategy

Patching is no longer just about updates – it’s about strategy. A thoughtful approach to prioritization, automation, monitoring, and integration creates a security posture that is resilient, proactive, and aligned with broader business goals.

If you’re ready to move from patching as a checklist to patching as a strategy, contact Go West IT for a free consultation. Our experts can help you assess your current approach and build a roadmap for stronger cybersecurity in 2025 and beyond.

FAQ: Software Patching Strategy

1. What is software patching?

It’s the process of applying updates to fix security issues, bugs, and performance problems in software and systems.

2. Why is patching so important?

Unpatched systems are one of the easiest ways for attackers to get in. A single missed update can lead to a breach.

3. How often should businesses patch?

Critical patches should be applied as soon as possible. Routine updates are often done monthly or quarterly.

4. Does patching stop all cyber threats?

No. Patching prevents known vulnerabilities, but it works best alongside other defenses like firewalls, EDR, and phishing protection.

5. Who should handle patching?

It can be done by in-house IT teams or outsourced to a managed IT provider, as long as there’s a clear process and oversight.

For most businesses, the honest answer is: more than you are right now.

In an era where cyberattacks are increasing in both sophistication and frequency, allocating a strong IT and cybersecurity budget isn’t a luxury — it’s a necessity.

If 2026 is the year you plan to get serious about securing your business, this is the time to set aside budget, define priorities, and create clear goals for IT investments.

Why Many Businesses Underfund Cybersecurity

Studies show that very few businesses are spending enough on cybersecurity to protect themselves against modern threats. While general IT maintenance often gets budgeted, proactive security measures — like advanced threat detection, phishing prevention, and policy enforcement — are frequently overlooked.

The result? Many organizations remain vulnerable to attacks that could have been prevented with better planning and investment.

Setting Priorities for Your 2026 IT Budget

When mapping out your IT spending for next year, focus on initiatives that deliver measurable improvements to your security posture. Some top priorities to consider include:

1. Endpoint Detection and Response (EDR)

Modern EDR tools continuously monitor devices for suspicious activity and respond in real time to contain threats — a must-have for defending against ransomware and zero-day attacks.

2. Hardening Your DMARC Policy

A strong DMARC policy helps prevent email spoofing, a common gateway for phishing attacks. Tightening these controls protects your brand’s reputation and reduces inbound threats.

3. Phishing Awareness and Training

Employees remain your most targeted attack vector. Simulated phishing campaigns and ongoing awareness training can dramatically reduce risky clicks and improve reporting rates.

4. Strong Password and Access Policies

Standalone passwords aren’t enough anymore. Adopting modern guidelines—like those outlined in our recent post on [New NIST Password Rules for Businesses]—can ensure you’re following best practices for usability and security. These include favoring long passphrases over complex combinations, limiting password reuse, and avoiding frequent forced resets 

5. Framework Alignment with a Trusted Provider

If you’re unsure where to start, consider working with a managed IT and cybersecurity provider to align with established frameworks like CIS Controls. This gives your business a clear roadmap for improving security across all systems.

Making IT Budgeting an Ongoing Process

Budgeting for IT security shouldn’t be a once-a-year scramble — it should be an ongoing strategic conversation.

Set quarterly check-ins to track progress toward your goals, reallocate funds if needed, and adapt to emerging threats.

Want to learn more about how to prioritize your IT investments? Explore our Managed Services Page for details on how we help businesses secure their operations.

FAQs: Budgeting for IT in 2026

How much should a small business spend on IT and cybersecurity?

While needs vary, many experts recommend dedicating 5–10% of your total revenue to IT, with a significant portion focused on security.

What’s the difference between IT budgeting and cybersecurity budgeting?

IT budgeting covers all technology expenses — hardware, software, cloud services, and support. Cybersecurity budgeting focuses specifically on tools, training, and processes that protect against threats.

Why is endpoint detection so important?

Endpoints (laptops, desktops, mobile devices) are the most common entry points for attackers. EDR tools detect suspicious behavior and respond quickly to stop breaches before they spread.

Is phishing training really worth the investment?

Yes — phishing is still the #1 cause of breaches. Training employees to recognize and report suspicious emails is one of the highest ROI cybersecurity investments.

What is CIS framework alignment?

The CIS Controls are a set of best practices for securing IT systems and data. Aligning with them ensures you’re following proven steps to protect against the most common threats.

In the evolving landscape of cybersecurity, phishing remains one of the most persistent and damaging threats businesses face. To combat this, many organizations invest in software solutions to enhance their security posture. However, all too often, these tools are purchased as a “check-the-box” measure and left underutilized—or worse, completely unused. The result? Vulnerabilities persist, resources are wasted, and businesses remain exposed to the very risks they sought to mitigate.

The Problem with “Shelfware”

A common scenario: a company identifies phishing as a top concern and purchases an email filtering or endpoint detection and response (EDR) solution. Yet, the software is never fully set up, integrated into their systems, or managed effectively. It sits idle for years, offering no protection while silently draining budgets.

For example:

   • Phishing Prevention Tools: Businesses often invest in robust tools like email filtering solutions but fail to implement and monitor them correctly or run phishing campaigns to train employees.

   • Endpoint Detection and Response (EDR): Some companies run EDR software for years without proper configuration and more importantly monitoring, leaving systems vulnerable despite the illusion of security.

   • Incomplete IT Transitions: Organizations that start transitioning to new antivirus or other security platforms may abandon projects mid-way, leaving gaps in their defenses.

Why Managed Services Are the Solution

A managed service provider (MSP) like Go West IT solves this common issue by offering software, expertise, and execution in a single, comprehensive package. Here’s how partnering with an MSP delivers better outcomes:

  1. Cost Savings

MSPs often have access to enterprise-level pricing for software, meaning businesses can secure top-tier tools like Microsoft Defender, Azure Information Protection, CrowdStrike, Ironscales, and SaaSAlerts at lower costs. Consolidating software and services under one vendor eliminates the hidden costs of unused tools and duplicate solutions.

     2.    Full Integration

An MSP ensures that every tool—whether it’s an EDR platform or phishing prevention software—is fully set up, integrated with existing systems, and tailored to meet the organization’s unique security needs.  More importantly, it is aggressively monitored so important security events are dealt with in real time.

     3.    Ongoing Management

Cybersecurity is not a “set it and forget it” endeavor. MSPs provide continuous monitoring, updates, and management to ensure tools remain effective against evolving threats.

     4.    Improved Security Outcomes

With managed services, businesses benefit from expertly managed phishing campaigns, employee training, and proactive threat detection, ensuring comprehensive protection.

     5.    Streamlined Operations

Instead of juggling multiple vendors and tools, businesses work with one trusted partner who oversees every aspect of their security infrastructure.

Case Study: The Cost of Inaction

In one instance, a company purchased an EDR solution and ran it on their systems for five years without proper implementation. Not only were they paying for software that wasn’t protecting them, but their systems remained exposed to cyber threats during that entire period. A similar story is common with email filtering solutions like Mimecast—purchased but never leveraged to their full potential.

Had these businesses partnered with an MSP, they could have avoided wasted spend, mitigated risks, and achieved better results through a fully managed and optimized security solution.

Why Microsoft Solutions Matter

Microsoft offers a suite of security tools designed to address modern threats, particularly in email security. Solutions like Microsoft Defender for Office 365 provide advanced phishing protection, link detonation, and real-time monitoring, making them ideal for safeguarding against phishing attacks. When paired with MSP services, these tools can be fully leveraged to maximize both protection and value.

Make the Switch to Managed Services

Stop paying for unused or ineffective software. Partner with Go West IT to consolidate your cybersecurity tools, reduce costs, and ensure your defenses are always optimized. From phishing prevention to endpoint security, we bring the platform, expertise, and execution you need to stay ahead of threats.

Contact us today to learn more about managed services for your business!

August 1, 2022 – Go West IT is pleased to announce the promotion of Tom Hynek to the role of President. In this new role, Tom will oversee daily operations, service and product development, as well as facilitate continued collaboration and growth of the Go West IT team.

Since joining Go West IT in 2017, Tom has quickly advanced through positions with progressively more responsibility. He has demonstrated strong leadership skills, excellent character and is poised to guide Go West IT into this next phase.

I’ve thoroughly enjoyed my first 5 years at Go West IT and I’m thankful for the opportunity to continue to watch our talented team evolve and seek out challenges in an ever-changing cybersecurity landscape,” said Hynek. “I’m proud to work with a team that truly lives and breathes our core values, while supporting and protecting our customers.

Tom succeeds David Lewien, Go West IT’s founding President, who will shift into a new role as CEO, focusing on strategy and business development. David will remain deeply involved in stewarding Go West IT into the future.

I am appreciative of what Tom has already done for Go West IT and excited for what he will bring as our President,”  said Lewien. “I look forward to continuing work as our CEO, shoulder to shoulder, with our leadership team to make Go West IT the very best MSP, period. This is an incredible group of people focused on empowering people, solving problems, and protecting livelihoods.

At Go West IT, our mission is to guide customers through secure digital transformation by providing access to industry leading platforms and highly skilled technical resources. We succeed at this mission by embracing constant improvement, a willingness to tackle tough challenges, and caring about our people and customers.

With that, please join in congratulating Tom on this new role.