Tag Archive for: Incident Response

Managed Detection & Response vs. Antivirus: What’s the Difference?

Are your defenses preparing you for threats before they strike, or ready to respond effectively when they do?

For years, antivirus software was the go-to defense for business systems. It scanned files, flagged suspicious attachments, and blocked known malware. But in today’s fast-evolving cyber landscape, threats move quicker, target more broadly, and often slip through cracks that traditional antivirus (AV) can’t spot.

That’s where Managed Detection & Response (MDR) steps in as a critical layer of protection. MDR combines Endpoint Detection & Response (EDR) software with 24/7 monitoring by a Security Operations Center (SOC) team. It identifies unusual behavior that signals a breach in progress and enables rapid response to contain and mitigate the damage. While preventive tools aim to stop attacks before they happen, MDR focuses on detecting and responding during and after an incident, minimizing the fallout.

What Does “Left of Boom” Mean and Why It Matters

In cybersecurity, the terms “left of boom” and “right of boom” come from military strategy, adapted to describe the timeline of a cyber incident. “Left of boom” refers to everything that happens before a security breach occurs—proactive measures like prevention, hardening systems, and threat hunting to avoid incidents altogether. “Right of boom” covers everything after the initial compromise, including detection, containment, response, recovery, and learning from the event.

No business can stay entirely left of boom forever; breaches can and do happen despite the best prevention. That’s why a balanced approach is essential: strong left-of-boom protections to reduce risks, paired with robust right-of-boom capabilities to handle incidents when they occur. MDR excels on the right-of-boom side by providing real-time detection and expert response, helping businesses recover faster and with less damage.

“Luck is what happens when preparation meets opportunity.” – Seneca

This balanced mindset aligns with what we covered in Why EDR Is Essential for Cybersecurity in 2025, where detection and response bridge prevention and recovery. MDR elevates this by adding round-the-clock human expertise to manage those systems effectively.

Antivirus vs. EDR vs. MDR: Understanding the Evolution

Let’s break down these layers of defense and where they fit on the boom timeline:

Antivirus (AV): Primarily Left-of-Boom Protection

Traditional AV focuses on known signatures—viruses, malware, and trojans that have been identified and cataloged. It scans files, emails, and attachments against a database of threats. While it’s a solid preventive tool, it is not designed to stop new or evolving threats. AV is a left of boom prevention tool that blocks familiar dangers at the door.

Endpoint Detection & Response (EDR): Bridging Left and Right of Boom

EDR goes beyond signatures by analyzing system behavior to spot suspicious activity, like an unauthorized user escalating privileges or a process copying sensitive data. It provides visibility and alerts but often requires your team to investigate and respond. EDR supports left-of-boom efforts through ongoing monitoring and pairs with right-of-boom actions by enabling quicker detection during an attack.

Managed Detection & Response (MDR): Right-of-Boom Expertise

MDR builds on EDR by adding human intelligence from a dedicated team of cybersecurity professionals who monitor, investigate, and act in real time—24/7. If malicious behavior is detected, they can isolate devices, block threats, and contain the issue before it escalates. Unlike “set-and-forget” tools, MDR ensures your business has expert eyes on potential incidents around the clock, making it a powerhouse for right-of-boom response when attackers strike at any hour.

Why MDR Is Critical for Modern Businesses

The average breakout time for attackers—the window from initial compromise to spreading within your network—is now under 48 minutes, according to the CrowdStrike Global Threat Report. Relying only on left-of-boom tools like basic AV or periodic checks leaves small and medium-sized businesses vulnerable, especially without in-house IT teams available 24/7.

MDR addresses this by providing:

  • Detection of threats beyond known malware, including sophisticated attacks.
  • Response within minutes to contain and neutralize issues.
  • Access to seasoned analysts, bridging the skills gap for businesses without dedicated security staff.
  • Reduced downtime, data loss, and recovery costs through swift action.

MDR is an important control highlighted in frameworks like CIS Controls and NIST, which emphasize continuous monitoring, incident detection, and rapid response—key topics in our post Why Small Businesses Need the CIS Cybersecurity Framework.

Balancing Left and Right of Boom: A Comprehensive Defense

A complete cybersecurity strategy combines left-of-boom prevention (like AV and patching) with right-of-boom response (like MDR) to handle the full attack lifecycle:

  • Before (Left of Boom): Prevention through tools, policies, and awareness to stop threats from entering.
  • During and After (Right of Boom): Detection, containment, recovery, and forensics to limit damage and strengthen future defenses.

MDR doesn’t prevent every attack but ensures that when one occurs, the “blast radius” is minimized. It’s the difference between a quick recovery and a devastating breach.

Go West IT: Your Partner for Balanced Cyber Defense

At Go West IT, we help small and medium-sized businesses build layered protections that cover both left and right of boom. From preventive managed IT services to responsive MDR solutions tailored for industries like finance, law, and accounting, we scale security to fit your needs.

Ready to strengthen your defenses? Contact us for a free consultation or call 303-795-2200 (option 1).

FAQ

Does MDR replace antivirus? No—MDR complements AV by handling advanced threats and providing response capabilities that AV lacks. Together, they cover left and right of boom.

Is MDR expensive for small businesses? Not at all. Many providers, including us, offer scalable MDR options that deliver enterprise-level protection without breaking the bank.

How fast can MDR respond to a threat? Top MDR services respond within minutes of detection, isolating threats to prevent widespread damage.

What does “left of boom” mean? It refers to preventive actions before a cyber incident. “Right of boom” involves response and recovery after one starts.

How does MDR align with frameworks like CIS or NIST? MDR supports their recommendations for ongoing monitoring, threat detection, and quick incident response—core to right-of-boom effectiveness.

Sources

  • CrowdStrike Global Threat Report 2025

CISA – Managed Detection and Response

Incident Response

What is an incident response plan?

Cyber incidents are on the rise.  This has been true and will continue to be true for the foreseeable future.   It is important to have a solid incident response plan, regardless of the size of your organization. 

An incident response plan includes six key components:

  1. Preparation
  2. Identification
  3. Containment
  4. Eradication/Remediation
  5. Recovery
  6. Lessons Learned – Review & Improve

An incident, in the context of Information Technology (IT) & data security, is any event that threatens the security and preservation of systems, data, people, and ultimately businesses.  An incident is most often thought of as event perpetrated by a threat actor (criminal) in an attempt to disrupt a system, gain  unauthorized access to systems and data, to change systems, to alter or destroy data, or to disrupt the legitimate intended use of systems and data.

Preparation for an incident requires that a business accept that an incident may occur and plan for how to deal with this eventuality.  The result of preparation is the incident response plan.  Preparation amounts to considering the various types of incidents that might occur and contemplating what resources, information, and planning might be necessary to deal with an incident, and then staging resources and planning so that you can call up the resources and refer to the plan in the event of a real incident.  Preparation saves valuable time and may mitigate the actual damage or cost incurred to recover from an incident.  

Identification is becoming aware of the fact that your business has experienced an incident.  Most cyberattacks start long before a business is aware of the incident.  Identification typically starts with an indication of breach (IoC) which can come from MANY sources.  An IoC might be:

An indication of compromise may lead to identification of an incident that will kick the incident response plan into action.  Businesses should seek to move from identification to containment as quickly as possible.

Containment is the effort and actions taken to keep the incident from getting worse.  This stage often requires the help of an IT expert to quickly gather details, determine the best course of action and taking action to neutralize the threat while preserving data and evidence.  Containment also requires a good communication plan that includes keeping key personnel informed while limiting dissemination of information to those who DO NOT have a need to know.  For example, an IT expert might determine that certain systems need to be disconnected from networks or that certain accounts or services should be disabled to contain a threat.  At the same time, leadership personnel may need to quickly establish who needs to know what is happening and perhaps as importantly, who should not be informed so that proper consideration may be given to the nature of the communication that should occur between the business, vendors, customers, and even the public or media.  Communication during the containment stage is typically limited to only those individuals who play a role in containment or in managing communications.  Disclosure of the incident to affected parties typically comes during the remediation or recovery phase.

The Eradication and remediation stage is when a business endeavors to eliminate the threat.  This stage often includes validating data integrity, validating access controls, restoring systems and data to a known good state, and preparing for the resumption of business operations.  The duration of eradication and remediation will vary based on the nature of and impact of the incident.  When the duration is prolonged, this stage may also require significant a communication component to keep stakeholders informed.  This is also the stage where insurance carriers are notified if the business has cyber insurance.  Cyber insurance carriers often bring significant resources to the table during this stage to include forensic investigations, remediation recommendations, legal support, and incident response resources.  This stage often includes frequent status meetings with stakeholders and IT professionals.   

It is important to consider preservation of evidence prior to eradication if the incident has the potential for data privacy, contractual, or other legal implications.  Forensic evidence most often requires full backups of effected systems and preservation of any log files.

Recovery is the process of resuming business operations.  Resumption of operations should not occur until eradication and remediation is complete.   Recovery duration will vary based on the nature and extent of the incident and additional monitoring and support is typically employed to prevent recurrence of the incident and/or early detection of unintended consequences that results from the original incident or the containment and eradication stages.

Recovery will also include notification and/or disclosure of the incident to affected parties.  Legal counsel is often involved if disclosure is required and insurance carriers play a key role in the recovery stage if cyber insurance coverage was in place at the time of the incident.

Lessons learned is the process of reviewing the incident with an eye to prevent reoccurrence and to improve the response process.  Eliminating 100% of the risk associated with cyber incidents is not possible.  The objective should be to continually mitigate risk when and where feasible.  Looking back at cyber incidents almost always reveals a control or action that may have prevented or at least mitigated the likelihood of the incident in the first place.  It is important to leverage the valuable and often expensive knowledge a business gains as a result of responding to an incident.